Knowledge Management › Work with Knowledge Documents › Edit Knowledge Documents › View Document Versions

View Document Versions

You can view the version summary information for each document version to see what actions have been performed.

To view the version information for a document

1. From the Documents List page, right-click the document to edit, then select Edit from the short-cut menu.

   The Update Knowledge Document page appears

2. Click the Versions tab.

   The following fields appear:

   Version Number

   Shows the number of versions retained in the system.

   Start Date

   Displays the date and time the version was saved.

   End Date

   Displays the date and time the version was last updated.

   Document Status

   Shows the status of the version.

   Started By

   Defines the level of urgency for the version (low, normal, high, or emergency).

   Published By

   The full message text for the notification.