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Copy Knowledge Documents

You can create a new document by copying an existing document.

To create a copy of a knowledge document

  1. From the Document list, right-click the title of the document to copy, then select Create Copy of this Document from the short-cut menu.

    The Copy Knowledge Document page appears.

  2. Select the desired tabs to display when the document is opened.
  3. Click Save.

    The new document opens.

Note: If you copy a knowledge document with one or more attachments, only files uploaded and attached from the Library, Repositories list are copied with the document. File attachments uploaded from other locations are not copied with the document.

See also

Attach a File