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Edit Documents

Once a document arrives in an Inbox folder (or Group Inbox folder), users can perform their assigned tasks by editing their documents according to their assigned roles (for example, an analyst may be responsible for checking the technical content of the document, while another checks the formatting).

All users with full permission to the document can edit the document. The current owner has full permissions to the document but may not have explicit write permissions. Only the owner can change the owner of the document (on the Attributes tab).

When you are finished adding information to the document and you have saved it to the knowledge base, you can then publish it.

To learn more about editing and publishing documents, see Work with Documents.