Administration › Support Automation › Tool Administration › Automated Tasks Administration

Automated Tasks Administration

You can manage automated tasks as follows:

• View the automated tasks that are available for use.
• Update the automated task list to select from.
• Add, modify, or delete automated tasks classifications.

More information:

Search for an Automated Tasks Classification

Create an Automated Tasks Classification

Search for an Automated Task

Update the Automated Tasks List

Configure an Automated Task Script for Live Assistance

Configure an Automated Task Script for Impersonation

Configure an Automated Task Script for Access