Administration › Support Automation › Tool Administration › Automated Tasks Administration › Search for an Automated Task

More Information

Search for an Automated Tasks Classification

Create an Automated Tasks Classification

Update the Automated Tasks List

Configure an Automated Task Script for Live Assistance

Configure an Automated Task Script for Impersonation

Configure an Automated Task Script for Access

Search for an Automated Task

You can search for the automated tasks that are available for use. You can configure the script to run for Live Assistance, Self-Service, or on the end-users computer even if they do not have system access rights.

To search for an automated tasks

1. Select Tools, Automated Tasks, Automated Tasks List from the Support Automation menu.

   The Automated Tasks List page appears.

2. Click Show Filter.

   Additional fields appear.

3. Complete the fields and click Search.

   The search limits the list to the information of interest.

Note: You can click the Export button to export the list results to a Microsoft Excel (.xls) file format for use outside of CA SDM.